Terms of Sale Policy: The terms and conditions governing your purchase of De Vere Brilliance jewellery, including consumer rights, cancellations, and warranties.

Privacy Notice: How we collect, use, and protect your personal data in compliance with UK GDPR and DPA 2018.

Cookie Policy: Details of the cookies we use, how we use them, and how you can manage your preferences.

Returns & Refunds Policy: Clear guidance on how to return or exchange items, including your legal right to cancel.

Shipping & Delivery Policy: Information on delivery times, international orders, duties, and loss/damage cover.

Complaints & ADR Policy: Our process for handling complaints and your rights to escalate to alternative dispute resolution.

Nomenclature & Disclosure Policy: Our commitment to transparency in describing laboratory-grown diamonds, following ISO 18323 standards.

Hallmarking Policy: Assurance that all precious metal jewellery is hallmarked in line with the UK Hallmarking Act 1973.

Product Safety Statement: Our compliance with UK REACH regulations to ensure safe and high quality jewellery.

Sutsainability & Green Claims Policy: How we substantiate our environmental claims and align with the CMA Green Claims Code.

Modern Slavery Statement: How we ensure there are no human rights abuses in our supply chain.

Accessibility Statement: Our commitment to making this website accessible for all users, in line with WCAG 2.1 AA standards.

Responsible Sourcing Policy: How we ensure the laboratory-grown diamonds and precious metals used are responsibly sourced, and not impacting the environment.

Supply Chain Code of Conduct: Our guidelines for how we expect our supply chain partners to behave.

Environmental, Social & Governance Policy: The guidelines we are expected to adhere to as a business.

Company Information: Our registered details, VAT number, and contact information.